Jennifer_ > Hi Barrett. Welcome to Online Support. I’m Jennifer. Please allow me a moment to review your concern.
Barrett > You want me to run support software? If I do, my chat session will end. Please advise.
Jennifer_ > Thanks for waiting, Barrett. I’m sorry that the Wireless Device does not appear in the Device Manager Window. I’ll be glad to assist you with this.
Jennifer_ > That’s not required, Barrett.
Barrett > OK.
Jennifer_ > Have you changed the preinstalled Operating System in the Computer?
Jennifer_ > I didn’t receive a response. Are you still with me?
